(Remote) Front Desk Receptionist

Pro Max Sentosa · 📍 Denpasar · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 7.000.000 per month
Pro Max Sentosa is a leading hospitality company in Denpasar, offering a range of accommodations and services. We are currently looking for a dedicated Front Desk Receptionist to join our team. This is a remote position, allowing you to work from the comfort of your home while contributing to our hotel's success.,As a Front Desk Receptionist, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. You will handle check-ins and check-outs, manage reservations, and provide excellent customer service. This role is perfect for someone who is friendly, organized, and has a passion for hospitality.,We offer a competitive salary, a supportive work environment, and the opportunity to grow within the company. If you are a proactive and detail-oriented individual, we encourage you to apply and become part of our team.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a pleasant and efficient check-in/check-out process.,Manage and update guest records, including reservations, cancellations, and changes.,Handle guest inquiries and complaints, providing prompt and professional solutions.,Maintain a clean and organized front desk area, ensuring all necessary supplies and documentation are readily available.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Assist with the preparation of daily reports and maintain accurate records of guest transactions.,Promote the hotel's services and amenities to guests, enhancing their overall experience.,Ensure compliance with hotel policies and procedures, as well as local regulations.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in front desk reception or a related role in the hospitality industry.,Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.,Strong organizational skills, with the ability to manage time and workload efficiently.,Proficiency in using computer systems and software, including reservation and guest management systems.,Familiarity with local regulations and industry standards, including data privacy and security.,Ability to work well under pressure and in a fast-paced environment.,Friendly, approachable, and customer-focused attitude.,Fluency in Indonesian and English is a plus.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingTime managementMultitaskingAttention to detailTeamwork
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